Hi, I'm Alan and thanks for having a look at my Blog - So what's it all about? I'm the author of 4 books, with the most recent one 'FANTASTIC' reaching No 2 in the best seller charts. I believe that whatever you do, whether its in work or life, just being 'good' is simply not enough anymore. Good is the new 'nice'! I don't want to be a good parent, husband, friend - I want to be a fantastic one. In business it's not even about 'want' - you NEED to BE fantastic to stand out from the crowd today.

PS. The reason I always put BE in caps is because that's the secret - people are setting goals to be Fantastic, dreaming of it every day, writing it down, planning it - even sending it out to the universe - but the key to it all is ACTION! Don't just talk fantastic, BE Fantastic!!
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Tuesday, 30 August 2016

Floomly Spark

The Simple Step To Break Out Of Your Comfort Zone

The simple step? Well it should be, but it obviously isn't otherwise we would all be doing it! So what is it?

JUST DO IT!!

Let's look at sky diving - you can learn how to do it, develop your skills, prepare properly, get all the right equipment, get on the plane, take off and reach the right altitude etc etc etc. However with all of that work and preparation nothing is going to happen until you JUMP!!

It doesn't matter what you want to achieve in life - it doesn't matter how prepared you are - all that matters is the action that you take.

Remember - if you want change - you have to change something

What is stopping you 'just doing it'? Identify what you need to do in order to push the limits of your comfort zone - to break free - and then ask yourself what you are fearing - in  my experience most of those fears are groundless and even if they are real they are short lived.

I have a real fear when i step into a plunge pool after a sauna - I hesitate- I imagine how cold it's going to be, I think about the shock to my system etc. All of which is true - so these aren't made up fears - they are real - but they will be over in seconds and I know that I will survive it. So all that needs to happen is to take a deep breath and JUST DO IT!!

Whether your fears are real or imaginary there is only one way to push through your boundaries and find out what is waiting for you in the other side - TAKE ACTION!!

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Floomly Spark

Learn From Your Heroes

Who motivates you, who inspires you, who do you want to be like? It might be a famous person, a company or someone you know, but we all have people that we can look at and say "I wish I was more like that". However that's where most of us stop - just wishing!

Stop wishing start acting - identify 3 people/businesses that you admire and then ask yourself why you chose them, because that is what you want more of. Then you can start to identify how they operate differently to what you are doing and then start to develop yourself to be the same. (click to read more)

For example you might know someone who seems to pack so much more into their life than you do. Study them, ask them how they manage their time and I guarantee you will learn something that you can do to get more control of your own time.

Or is there someone at work who seems to be more successful than you - don't be jealous, learn from them! They are doing something different from you which might help you to have more success if you learnt it.

If it's a famous person then look for biographies or interviews on line, but look specifically for knowledge, skills and attitudes that you can adopt to be more like them.

I learnt from Richard Branson to surround myself with people who are good at the stuff that I'm not.

Finally look at the companies that you love, why do you love them and what are they doing that makes them different?

If you are an Apple fan, ask yourself why and then ask yourself if you can bring any of that stuff into your own business or yourself.

Have Fun and BE Fantastic!
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Floomly Spark

TIME TO CHECK YOUR FLOW



We all know that critical part of BEing Fantastic and WOWing our customers is consistency - As I always say "you can't just be Fantastic on Tuesdays!"

This is a great tool that you should use every couple of months in your business to check that you are being consistent but also improving all the time - Consistent standards aren't enough, as important as they are, all they will do is keep you at the same level consistently - CONSISTENTLY STANDING STILL!

 Not what anyone means by consistency :)

Consistency today is a mix of your standards as well as a consistent development strategy. FLOW helps you do both. This is a also a great personal development tool for yourself or members of your team in one-to-ones etc.

 So how does it work - very simple..

 F stands for First Impressions - check that the first impressions people are getting about you or your business are what you want and need them to be (consistently remember!!)

 L stands for Last Impressions - arguably even more important than first impressions - It's what people leave with

 O stands for 'Ouches'Those little things that go wrong - that aren't up to standard but that can sometimes slip through the net because they are small - on their own they don't matter to much, but when you experience a few of these as a customer it can turn into a major problem - we have all experienced ourselves - a visit to a restaurant perhaps and a series of small things are going wrong - as they mount up you start to become aggravated - hardly customer delight! Do you have any small ouches that need attention?

 W stands for WOW - The holy grail and the exact opposite of the ouches - especially when you consider that often the WOW comes from little things too - but Fantastic ones. I love the story of the young 17 year old trainee hairdresser who when a client asked if they serve peach flavoured sparkling water decided to get some from the shop next door for the customer - a tiny thing which cost just 60p - but HUGE! PS - She got a £5 tip - of course she did!!

 So there you go - FLOW - make it part of your business or personal strategy - here is a quick little video about FLOW - enjoy Have fun and BE Fantastic, Alan x
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